This Privacy Policy applies to ace368.org. By using the site, you are deemed to have accepted this policy. Please read the full document carefully before signing up.
1. Introduction
Ace368 is a trusted online gaming and betting platform in Bangladesh. Protecting the privacy of your personal information is one of our core responsibilities. This Privacy Policy clearly sets out what data ace368 collects, how it is used, how long it is retained, and what rights you have over your information.
Ace368 believes that transparency and trustworthiness are the foundation of a healthy member-platform relationship. This Privacy Policy is written in plain, clear English so every member can easily understand it. If anything is unclear, please contact the ace368 support team.
The ace368 Privacy Policy has been developed in accordance with international data protection standards. ace368 reviews and updates this policy regularly.
2. Information We Collect
Various types of information are collected when you create an account and use services on ace368. ace368 only collects data that is necessary to provide its services and meet legal obligations.
Directly Provided Information
- Identity Information: Full name, date of birth, and National ID number (for KYC verification).
- Contact Information: Mobile number, email address, and current residential address.
- Account Information: Username and password (stored in encrypted form).
- Financial Information: Mobile Banking/Nagad/Rocket number and transaction history.
- KYC Documents: A copy of your National ID card or passport (if required).
Automatically Collected Information
- Device Information: IP address, device type, operating system, and browser information.
- Usage Information: Login time, pages visited, and session duration.
- Gaming Information: Betting history, win/loss records, and favorite games.
- Cookie Data: Session cookies, preference cookies.
Ace368 never stores your password or full payment card number in plain text. This information is always protected using industry-standard encryption.
3. Use of Information
Ace368 uses the information it collects for the purposes listed below. ace368 never uses your data for undisclosed purposes.
| Type of Data | Purpose of Use | Legal Basis |
|---|---|---|
| Identity Information | Account Creation & KYC Verification | Mandatory |
| Contact Information | Support, Notifications & Promotions | Required |
| Financial Information | Deposit & Withdrawal Process | Mandatory |
| Device Information | Security & Fraud Prevention | Required |
| Gaming Information | Service Improvement & Personalization | Optional |
| Cookie Data | Site Performance & UX Improvement | Optional |
Ace368 uses your information to improve service quality, resolve technical issues, and promote responsible gaming. ace368 never uses your data for marketing purposes without your consent.
4. Data Sharing Policy
Ace368's core commitment is to never share your information with third parties. That said, in certain limited circumstances, a restricted amount of data may be shared.
When Information May Be Shared
- Payment Processors: To process deposits and withdrawals, only the relevant transaction details are shared with Mobile Banking, Nagad, and Rocket.
- Legal Authorities: ace368 is legally required to disclose information upon order of a court or regulatory authority under Bangladeshi law.
- Anti-Fraud Services: Limited data may be shared with specialist security partners for fraud prevention purposes.
- Business Restructuring: In the event of a change in ownership of ace368, the new owner will be bound by the terms of this policy.
Ace368 never shares or sells your personal information with advertisers, data brokers, or any other commercial entity.
5. Security Measures
Ace368 protects your data with a multi-layered security infrastructure that meets international standards and is regularly updated.
- SSL/TLS Encryption: Every data transfer on ace368 is encrypted with 256-bit SSL.
- Firewall Protection: ace368's servers are protected by industry-standard firewalls and intrusion detection systems.
- Two-Factor Verification: ace368 triggers additional verification steps for suspicious login attempts.
- Regular Security Audits: ace368's systems are regularly tested through third-party security audits.
- Encrypted Password Storage: Your password is never stored in plain text — it is kept in hashed form only.
- Data Backup: All ace368 data is backed up regularly to prevent any loss of information due to technical issues.
Ace368 will never ask for your password or OTP via email or phone. If you receive any such message, report it to ace368 immediately.
6. Cookie Policy
Ace368 uses cookies on its website to ensure proper functionality and to enhance your browsing experience. The cookies used on ace368 are of the following types.
- Essential Cookies: Essential for maintaining login sessions and core site functionality. Without these cookies, ace368 will not work properly.
- Performance Cookies: It helps identify which sections of the ace368 site are used most, informing ongoing site improvements.
- Preference Cookies: Remembers your language preference, time zone, and other settings so you do not have to reconfigure them each time you log in.
You can block or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the proper functioning of some ace368 services.
7. Your Rights
As an ace368 member, you have the following rights over your information. ace368 always respects these rights and provides full cooperation.