By creating or using an account on ace368, you will be deemed to have automatically accepted these terms and conditions. Please read this document in full before signing up.
1. General Terms & Conditions
Ace368 (hereinafter referred to as "the Platform" or "we") is an online gaming and betting service provider. These terms and conditions apply to all use of ace368's services. This document has been prepared in English to ensure ace368's Bangladeshi users can easily understand it.
Ace368 reserves the right to update these terms and conditions at any time. Continued use of the site after new terms are published will be considered acceptance of those terms. ace368 will always display the date of the latest update on this page.
Ace368's services are for personal and recreational use only. Using ace368's services for any commercial purpose is strictly prohibited.
If you have any questions about ace368's terms and conditions, reach out to our 24/7 live chat support — help is always available.
2. Account Rules
To create an account on ace368, the following conditions must be met. These conditions apply equally to all ace368 members, without exception.
- You must be at least 18 years old at the time of account registration.
- Each person may hold only one account on ace368. Creating multiple accounts using the same name, address, phone number, or payment method is strictly prohibited.
- All information provided at registration must be truthful, accurate, and complete. Accounts created using false information may be suspended at any time.
- Keeping your password and login credentials strictly confidential is your responsibility. You must not allow anyone else to access your ace368 account.
- Ace368 may request identity verification (KYC) documents for any suspicious activity. Failure to submit the required documents within the specified timeframe may result in a temporary or permanent account suspension.
- Ace368 reserves the right to approve or close any account at its sole discretion, for any reason.
Account Verification (KYC)
Ace368 conducts identity verification in certain situations to maintain a safe environment. The KYC process may require a national ID, proof of date of birth, and proof of address. All documents submitted to ace368 are stored with the highest level of security and are never shared with third parties.
3. Deposit & Payment Policy
Depositing on ace368 is easy and secure. ace368 currently accepts deposits via Mobile Banking, Nagad, and Rocket. The following rules apply to all deposits.
- The minimum deposit amount on ace368 is BDT 100.
- There are no extra charges on deposits — every BDT you send is credited in full to your ace368 wallet.
- Deposits are usually credited instantly after a successful payment. If there is any delay, please contact ace368 support.
- Only payment methods registered in your own name may be used on ace368. Depositing via another person's payment method is strictly prohibited.
- Ace368 reserves the right to hold any transaction if there is suspicion of fraudulent deposits or money laundering.
Always use the correct ace368 account number when making a deposit. ace368 is not responsible for funds sent to an incorrect number.
4. Withdrawal Policy
Withdrawals on ace368 are simple and fast. ace368 maintains full transparency throughout the withdrawal process. The following conditions apply to all withdrawals.
- The minimum withdrawal amount on ace368 is BDT 200.
- Withdrawals can only be made to the same payment method used for the original deposit.
- Standard withdrawals are processed within 30 minutes. Occasional delays may occur due to bank or payment gateway issues.
- Winnings earned from a bonus must meet the applicable wagering requirements before a withdrawal can be made.
- Ace368 charges no withdrawal fees — you keep every BDT you win.
- For large withdrawals (above a specified amount), ace368 may carry out additional verification.
5. Bonus & Promotion Terms
Ace368 offers a variety of bonuses and promotions to enhance the experience for its members. Each bonus comes with specific terms and conditions that must be followed.
Welcome Bonus
New members on ace368 receive a welcome bonus on their first deposit. The bonus must be wagered a specified number of times before it can be withdrawn. The welcome bonus is available once per person or household.
Reload & Cashback Bonuses
Ace368 offers daily reload bonuses and weekly cashback for regular members. The terms of these bonuses may change from time to time, and ace368 publishes the latest details on the promotions page.
- All ace368 bonuses are intended for use on ace368 games only and are not available for direct cash withdrawal.
- Multiple bonuses may not be used simultaneously unless explicitly permitted.
- Ace368 reserves the right to void bonuses if any suspicious bonus abuse is detected.
- Bonuses will be automatically cancelled once they expire.
Full terms for all ace368 bonuses are available on the ace368 promotions page. Please read them carefully before claiming any bonus.
6. Betting Rules & Conditions
The following rules apply to participation in Sports Betting, Live Casino, and other games on ace368.
- All bets on ace368 are final once confirmed and cannot be cancelled.
- If a technical error affects the outcome of any game, ace368 reserves the right to void that game.
- If any Sports Betting event is postponed or cancelled, the bet will be settled in accordance with ace368's policy.
- Minimum and maximum bet amounts on ace368 vary by game. The limits for each game are clearly stated on its respective page.
- Any attempt to gain an advantage by placing bets on the same event from multiple accounts will result in all bets being voided.
Match-Fixing & Corruption
Any bet linked to match-fixing or any form of sports corruption will be considered void on ace368. ace368 reserves the right to cooperate with relevant authorities in such cases.
7. Responsible Gaming
Ace368 is firmly committed to responsible gaming. ace368 believes gaming is a form of entertainment — it should never be treated as a source of income or a solution to financial difficulties.
- Ace368 offers a deposit limit feature — you can set your own daily, weekly, or monthly deposit cap.
- If you feel that gaming is having a negative impact on your life, use the self-exclusion option available on ace368.
- Ace368 does not condone gaming by minors under any circumstances. Parents and guardians are strongly advised to prevent their children from accessing ace368 and any other online gaming sites.
- To learn more about responsible gaming on ace368, visit our Responsible Gaming View page.
Gaming addiction is a serious issue. If you or someone you know is affected, reach out to the ace368 support team — we're here to help.
8. Privacy & Data Protection
Ace368 places the highest priority on protecting its members' personal data. All information submitted during registration on ace368 is secured with SSL encryption.
- Ace368 never sells your personal information to third parties.
- Ace368 may be required to disclose information to authorities in order to comply with legal obligations.
- All data stored on ace368's servers is managed in accordance with international security standards.
For full details on ace368's privacy policy, please visit our Privacy Policy View page.
9. Account Closure & Termination
Ace368 reserves the right to temporarily or permanently suspend an account under the following circumstances.
- Violating the Terms & Conditions.
- Creating an account using false information.
- Engaging in fraudulent activity or using bots.
- Failure to provide KYC documents.
- Operating multiple accounts.
- Suspected money laundering or illegal activity.
You may close your ace368 account at any time by contacting ace368 support. It is your responsibility to withdraw any valid balance before the account is closed.
10. Changes & Updates to Terms
Ace368 reserves the right to change, amend, or update these terms and conditions at any time. For any significant changes, ace368 will notify members via email or on-site notification.
Continued use of ace368 after updated terms are published will be considered acceptance of the new terms. ace368 will always display the date of the latest update on this page.
If you have any questions or concerns about ace368's terms and conditions, please contact us directly. We are committed to resolving all matters fairly and transparently.